AskZak Computer Helpline

Business-Critical Services

A major factor in AskZak’s proactive approach to technology services — and your success — involves building upon our foundation portfolio of Business-Critical Services. Depending on the size and nature of your business, this “toolkit” may range from optimizing your core productivity applications on up to full IT staff outsourcing. Within that range are a variety of resources and services targeted toward attaining peak, reliable, ongoing operational efficiency within your organization.

Entrusting your business-critical IT needs to AskZak lets you focus on doing what your business does best, confident that the experts at AskZak have ensured a rock-solid technology foundation for all your operations.

  • Data Backup/Recovery: AskZak strives to proactively protect clients from “disaster” situations — but when the unthinkable happens [due to hardware failure, or …?], nothing beats a solid system backup if you want to escape unscathed. Accounting data, email configurations, databases, and other operational spreadsheets and documents are irreplaceable; trying to re-create such data could cripple your business for days, if not weeks. AskZak can design and implement a comprehensive data protection system and methodology to ensure that when an unavoidable “snafu” occurs, you can recover from it quickly and painlessly.
  • Network Monitoring and Management: Proactive monitoring is critical to the security, performance, and reliability of any computer network. AskZak can remotely monitor and tune your network and core infrastructure to identify and resolve minor issues before they cause any disruption to your business operations. From hardware and software inventory to network usage and performance, AskZak has the tools and expertise to help you avoid costly business downtime.
  • Managed Services/IT Outsourcing: Using AskZak as your virtual IT department, you gain single point of contact, and accountability, for all hardware, software, and computer-related services — we handle everything. By taking a proactive approach to all business systems maintenance, we find that clients rarely experience the pain of “disaster” downtime situations. We can perform all routine maintenance and system optimization — either on-site if we require physical access to your equipment, or directly from our office when we can effectively perform a service using our remote access management software. And because AskZak takes an “as-needed” approach, rather than requiring a service contract, you are never tied into a long-term commitment — if we don’t “earn our keep” with the level, type, or proficiency of business services we provide, you can always hire an over-expensive and under-utilized IT department.

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